This Privacy Policy explains how Hardur collects, uses, shares, and protects information when you use our website, mobile application, software, features, and related services collectively referred to as the “Service.”
By using Hardur, you agree to this Privacy Policy.
1. Information We Collect
We may collect information you provide directly, including:
- Name.
- Email address.
- Account login information.
- Workout history.
- Exercise selections, sets, reps, load, rest times, and training preferences.
- Body weight, body measurements, progress entries, goals, and notes.
- Nutrition targets, calorie targets, protein targets, and related wellness preferences.
- Photos or other progress-related content you choose to upload.
- Customer support messages, feedback, and communications.
- Subscription status and purchase information.
Payment details are processed by third-party payment providers. Hardur does not store full credit card numbers.
2. Information Collected Automatically
When you use the Service, we may collect certain technical and usage information, including:
- Device type.
- Browser type.
- Operating system.
- App version.
- IP address.
- Approximate location.
- Log data.
- Feature usage.
- Performance data.
- Crash reports.
- Cookies or similar technologies.
We use this information to operate, secure, improve, and troubleshoot the Service.
3. Health, Fitness, and Wellness Data
Hardur may collect and process health, fitness, and wellness-related information that you enter or choose to connect to the Service. This may include workouts, exercise history, body weight, goals, progress metrics, nutrition targets, and related information.
We use this information to provide fitness tracking, workout recommendations, nutrition targets, progress analysis, personalization, and related app features.
Hardur does not sell your health, fitness, or wellness data.
Hardur does not use health, fitness, or wellness data for advertising or targeted advertising.
4. Connected Devices and Health Platforms
If Hardur connects with Apple Health, Google Health Connect, wearable devices, fitness trackers, or similar services, we only access the categories of data you authorize.
Depending on the permissions you grant, this data may include steps, workouts, heart rate, calories burned, exercise minutes, body weight, body composition, sleep, or other health and fitness metrics.
You can grant, limit, or revoke access through your device settings or the applicable third-party platform.
Information received from Apple Health, Google Health Connect, or similar health platforms will be used only to provide and improve user-facing health, fitness, nutrition, and wellness features. We do not sell this information, use it for advertising, or share it with advertisers or data brokers.
5. How We Use Information
We use information to:
- Provide and operate the Service.
- Personalize workouts, exercise substitutions, nutrition targets, and progress feedback.
- Track training history, body weight trends, and goal progress.
- Manage accounts, subscriptions, billing status, and access.
- Respond to support requests.
- Improve app functionality, performance, and reliability.
- Develop new features.
- Monitor security and prevent fraud, abuse, or unauthorized access.
- Comply with legal obligations.
6. Automated Processing
Hardur may use algorithms, automated systems, or AI-assisted features to generate recommendations, training adjustments, nutrition targets, summaries, or insights.
These systems use information you provide, such as goals, training history, body weight trends, preferences, and other app activity, to personalize the Service.
Automated recommendations are for informational and wellness purposes only and are not medical advice.
8. Payments and App Stores
If you purchase a subscription or paid feature through Apple, Google, Stripe, or another payment provider, that provider processes your payment information according to its own terms and privacy policy.
Hardur may receive information such as subscription status, renewal status, transaction identifiers, and purchase history, but we do not receive or store your full credit card number.
10. Data Retention
We keep personal information for as long as reasonably necessary to provide the Service, maintain your account, comply with legal obligations, resolve disputes, enforce agreements, prevent fraud, and maintain business records.
If you delete your account or request deletion, we will delete or de-identify personal information unless we are required or permitted to retain it by law or for legitimate business purposes.
11. Your Choices and Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you.
- Correct inaccurate information.
- Request deletion of your information.
- Request a copy of your information.
- Withdraw certain permissions.
- Opt out of non-essential communications.
- Limit certain processing activities.
To make a request, contact us using the information below.
You may also manage certain permissions directly through your device settings, app settings, Apple Health, Google Health Connect, or other connected platforms.
12. Email Communications
We may send you service-related emails, such as account notices, security alerts, subscription updates, and support messages.
We may also send optional promotional or product emails. You can opt out of promotional emails by using the unsubscribe link or contacting us. Even if you opt out of promotional emails, we may still send service-related messages.
13. Data Security
We use reasonable administrative, technical, and organizational safeguards to protect personal information.
However, no method of transmission or storage is completely secure. We cannot guarantee absolute security.
14. Children’s Privacy
Hardur is not intended for children under 13, and we do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to Hardur, contact us and we will take appropriate steps to delete it.
15. International Users
If you access Hardur from outside the United States, your information may be processed in the United States or other countries where we or our service providers operate.
By using the Service, you understand that your information may be transferred to and processed in countries that may have different data protection laws than your country of residence.
16. California and Other State Privacy Rights
Certain U.S. state privacy laws may provide additional rights regarding access, correction, deletion, portability, and opting out of certain types of data sharing or targeted advertising.
Hardur does not sell personal information or health, fitness, or wellness data.
If applicable, you may exercise your rights by contacting us using the information below.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted with a new effective date.
Your continued use of Hardur after the updated Privacy Policy is posted means you accept the revised policy.
18. Contact
For questions, privacy requests, or concerns, contact us at:
Email: support@hardur.app